Food is one of the basic necessities in human life that serve to fulfill our needs. It ensures that we don’t fall victim to severe weakness. But besides this, food is also a big source of joy for us. They make special and remarkable moments with friends, family, and others whom we deeply care about. And the restaurants offering different but delicious foods and cuisines are no less than icing on the cake. But there can be some circumstances occur in which restaurants can face different problems. Therefore, if you want to know more about them, then read this article presented by the best restaurant in Lahore, Poet Boutique Restaurant.
Why Do Restaurants Matter a Lot?
Restaurants do matter a lot more than we can ever realize. Not only this but restaurants have become an integral part of our lives more than we can ever imagine. And without any doubt, we are die-hard food lovers. Therefore, it will be a quite hard moment for any single food lover to imagine a world without any restaurants.
A genuine food lover not only loves to eat food. But he also wants to experience the uniqueness and great taste in it. That’s where the restaurants step in to fulfill your desire. Sometimes we may get extremely bored of eating the same domestic dishes in our home and need something unique for our taste buds. In such cases, we always head towards restaurants not only for trying different cuisines. But also to spend quality time as well out of dull routine days.
You have secured a first position in your exams? Your parents will take you to a good restaurant for a special feast as a display of appreciation, motivation, and hard work. Want to make an angry friend or partner happy? You can take him or her to the best restaurant in Lahore like Poet Boutique Restaurant, and get one of his favorite dishes to convince.
What Challenges Does a Restaurant Have To Face?
Just as in any other domain of life, restaurants are no exception. It also has to face some issues. There may be some challenges that restaurants also have to deal with so that they will be able to know at what point they stand.
Following are the major challenges that a restaurant has to face.
- Employee Turnover
- Negative Reviews Online.
- Bad Surrounding Environment
- Difficulty Attracting Customers
- High Competition From Other Restaurants
- Extremely Low Foot Traffic
According to the most famous British entrepreneur, employees are a priority more than clients. Why? Because, if you don’t take care of your employees, they won’t stay along with you and will eventually leave. Therefore, it will become more than difficult for you to take care of your clients.
Employee turnover is one of the biggest problems that restaurants can ever face. It is no less than the biggest nightmare for the restaurant owner that might come true if not properly dealt with. To understand the issue of high employee turnover in a better way, let’s consider a fictitious example.
Let’s suppose that you own a desi restaurant in Lahore that specializes in different kinds of delicious desi and Mughlai cuisines. The restaurant you own is known as one of the top-performing restaurants that have succeeded in every aspect. Whether it is quality, customer service, ambiance, or other.
A new employee has just recently joined your restaurant for the designation of the chef. He vows to be performing in the best possible way as per the industry standards. Initially, he is doing very well but with the passage of time, his performance begins to go downhill gradually.
Therefore, you received the same feedback from the other customers as well and are quite infuriated due to that certain employee. Your employee vows to improve himself but you are already done with him and insulted him a lot. You are not in the mood of hearing anything from that particular employee.
Eventually, he leaves the restaurant for good and your other employees feel quite bad for him. Ultimately, they also leave and find jobs somewhere else. Result? Huge workload and no one present to help you out. Your business gets weaker as every single day passes.
Why did this happen? Because employees felt undervalued, unappreciated, and taken for granted. However, Poet Boutique Restaurant, a reliable restaurant in Lahore, Pakistan, is quite different and unique from others when it comes to dealing with employees.
This restaurant is a member of the Pakistan Restaurant Unity Association. It highly believes in giving value to employees. This way employees engaged as major stakeholders in the restaurant industry of Pakistan.
Dealing With Difficult Customers
Dealing with normal customers is just like a walk in the park. But when it comes to specific kinds of customers who are not easy to convince can be a real headache to deal with. Any kind of slightest mistake and you will end up driving them nuts.
There can be a lot of occasions where you may find it extremely difficult to deal with rigid customers. And only you can convince them in case you can offer them some sort of compensation.
Let’s suppose that you are one of the best buffet restaurants in Lahore that offers a different kinds of Mughlai and desi dishes. One of your customers arrives in the restaurant for trying different kinds of dishes. He looks like a quite grumpy person but is hopeful to get something better from your side.
But when he received his meal, he wasn’t satisfied as he received his order quite late. Or the waiter brought his food to him in quite inappropriate manner. Besides this, he may get furious if the food wasn’t that exceptional in quality.
And while you are trying to explain your side of the story, he is unwilling to listen, and immediately leaves the food unfinished without paying you the bill. Such kinds of incidents have a strong potential to crush your reputation and bring it down into small pieces.
Considering such kinds of outcomes, Poet Boutique Restaurant always makes sure to leave no stone unturned for satisfying its customers, especially difficult ones, with its quality food and professional service.
Negative Reviews Online
Failing to deal with infuriated and unsatisfied customers is the last thing restaurants would ever like to deal with. But you know what’s scarier? Waking up in the morning and seeing negative reviews across different online digital channels about your restaurant. Negative Reviews are the potential signs of ineffective within your product or service.
Negative reviews online result in quite a worrisome situation. It is no less than a bombshell dropped straight into your head. Besides this, leaving even a single negative review undealt proves as the last nail in the coffin. And eventually, your restaurant-based business may fall apart forever.
No one would ever like to be in such kind of situation. Therefore, dealing with all bad online reviews is important. Otherwise, it is too late and things will reach to a point of no returns. You need to understand that if your customers are unsatisfied with your services. They won’t reach out to you directly but will share their feedback as well as reviews. This way they expect you to spontaneously resolve their problems in an effective and timely manner.
For Poet Boutique Restaurant, customers are like family members whose problems must be solved immediately. As the best restaurant, we believe your problem to be ours. We’ll make sure that our customers leave the restaurant with a filled tummy and a big smile on their faces.
Therefore, if you want to enjoy such a kind of experience, then why not book a reservation in one of the best food street restaurants in Lahore?
Bad Surrounding Environment
Whether it is about our professional lives or personal ones, the environment matters a lot. They highly influence us by bringing a drastic change in our emotions. They also affect the way of actions we take, their consequences, and the products involved in any task.
If the surrounding environment is quite bad, ugly, or dull, it will infuriate or irritate a person. Similarly, spending your time in a quite unique, creative, and good environment will ultimately make your day even much better. The same thing goes for the restaurant’s environment as well.
Customers not only want to enjoy the best quality food. But they always want to make sure to enjoy their feast in an environment that not only soothes their mood but also is in accordance with the kind of cuisine they are trying. Just imagine having a great breakfast, lunch, or dinner but at a quite ugly place. It may make you feel like a helpless/poor person eating across a footpath or in an unhygienic locality.
Poet Boutique Restaurant is highly well aware of the need of providing the best possible environment to its customers. It’s striving hard in making sure to achieve this objective. This is the reason why it is also recognized as the best ambiance restaurant in Lahore.
Poet Restaurant has a history-inspired architecture that displays strong reflections of the Mughal Era. Why? Because it owns desi and Mughlai cuisine. If you visited Poet Restaurant, you might have noticed that you have returned to older times when Mughal Empire was at its peak.
Difficulty Attracting and Retaining Customers
Restaurants face difficulty in not only attracting customers but also making sure to retain them as well. The restaurant or the food industry in Pakistan is quite strong but also more competitive beyond imagination. There are a lot of different options available out there which makes it quite difficult for people.
The trend doesn’t always remain same as the time passes. With the passage of time, people’s behavior continuously changes and they crave uniqueness every time. Therefore, attracting attention and retaining customers’ interest is a lot difficult.
Therefore, it is important for restaurants to sit down and analyze what’s working and what’s just costing time and money. Besides this, many restaurants fail to understand in presenting themselves as unique from others before their customers/target audience.
Besides this, there are many other reasons such as not reaching the right audience or zero effort in the marketing of their services. Poet Boutique Restaurant as compared to others ones enjoys a quite strong reputation among the general public. Not only it receives countless customers but also witnesses multiple returns from existing customers as well.
What Makes Poet Restaurant more unique? The best restaurant in Lahore is among the few ones that offer delicious Sikandri Dia Kabab for its customers. This dish leaves everyone licking up their fingers.
High Competition From Other Restaurants
Another major challenge is that restaurants have to face serious competition against each other. Therefore it might be quite difficult beyond imagination. How? You will wonder if gaining an upper hand over your competitors successfully is possible or not.
There can a lot of reasons why a certain restaurant is facing strict competition from others. Maybe they are too much diverse for other people. This is why they wonder if a certain cuisine from a particular restaurant is authentic or not.
Aside from that, the restaurants are unable to focus on or know what exactly they want from their target audience. And what value proposition they guarantee in the food niche. They don’t keep an eye on their target audience along with their likes and dislikes. Such kind of hurdles is more likely to end up restaurants as out of the competition.
Poet Boutique Restaurant is quite different from such types of restaurants. It well knows its objectives and also what its customers are expecting from it. This is why Poet Restaurant is also regarded as one of the best eating places in Lahore. Why? Because whenever the new customers or the existing ones dine in the Poet, they don’t feel any sort of regret.
Extremely Low Foot Traffic
Low foot traffic is another major challenge that restaurants need to deal with it. Regardless of their size, specialty, or where they stand in the restaurant industry. They have to satisfy customers and fulfilling their requirements in a personalized way. This is the next challenge after you begin to receive a considerable number of customers.
But what if you are not getting customers or only within a few numbers? That is a real problem and may result in the restaurant owner experiencing a nervous breakdown. Having fewer customers can result in your business having more than 50% of potential to make your business fall apart.
There are different reasons why the foot traffic for your restaurant is extremely low. Either it’s located in a quite deserted area where fewer people live or can visit frequently.
However, Poet Boutique Restaurant is quite different from others and never short of foot traffic, due to its strategic location. The restaurant is located across the most historic greater Iqbal Park and Minar-e-Pakistan. These historic places don’t need any introduction, have their own charm, and continuously visit countless visitors.
Poet Boutique Restaurant has much to offer and different kinds of visitors dine in it. You can have a birthday celebration, organize a party, or any other corporate event as well. Besides this, if you want to have dinner with your better half. Poet Restaurant is the best option. This restaurant also witnesses couple arrivals for a romantic dinner and is recommended by many.
This is why Poet Restaurant also enjoys a strong reputation among love birds and is referred to as the best restaurant in Lahore for couples.
In this article, we discussed common challenges that restaurants have to face. It is true that restaurants face hard competition against others. It is not easy to stand out tall. Only a few restaurants are able to achieve different milestones one after another frequently. Fortunately, Poet Boutique Restaurant is one of them and is known as the best restaurant in Lahore.